Terms of service

TERMS OF SERVICE

Last updated: 1 October 2026

Welcome to VOID CULTURE. These Terms of Service govern your access to and use of our website, https://voidsculture.myshopify.com, and the purchase of products offered through it.

By visiting our website or placing an order, you agree to these terms.

1. About VOID CULTURE

VOID CULTURE is an independent streetwear brand offering clothing and related products. Our collections are inspired by contemporary streetwear, bold designs and individual expression.

In these terms, “we”, “us” and “our” refer to VOID CULTURE. “You” and “your” refer to the customer or visitor using our website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing on behalf of another person or business, you confirm that you are authorised to do so.

3. Products and Availability

We make reasonable efforts to display accurate product descriptions, colours, images, sizes and prices.

However:

  • Actual colours may vary slightly depending on your device’s display.
  • Product availability may change without prior notice.
  • Minor variations in manufacturing, fabric or finishing may occur where consistent with the product description.

We reserve the right to correct genuine errors in product listings, subject to applicable law.

4. Pricing and Payments

All product prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

Any applicable taxes, delivery fees or other charges will be displayed at checkout or otherwise disclosed before you place your order.

All orders are prepaid. We currently do not offer Cash on Delivery.

Payments are processed through the payment methods made available at checkout. We do not guarantee that every payment method will be available at all times.

5. Orders and Acceptance

When you place an order, you are submitting a purchase request.

An order confirmation email does not necessarily mean that an order has been finally accepted. We reserve the right to cancel or decline an order where permitted by law, including in cases of suspected fraud, payment failure or genuine inventory errors.

If we cancel a paid order, we will initiate an appropriate refund.

6. Shipping and Delivery

Orders are generally processed within 2–3 business days and are estimated to be delivered within 4–5 business days, depending on your location.

These are estimated timelines and may vary due to courier delays, public holidays, weather conditions or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for further details.

7. Returns and Refunds

Returns, exchanges, cancellations and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Nothing in these terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

8. Intellectual Property

All original content on this website, including the VOID CULTURE name, logos, graphics, photographs, product designs, text and other brand materials, belongs to VOID CULTURE or its respective rights holders, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell or commercially exploit our content without prior written permission, except where permitted by law.

9. Acceptable Use

You agree not to:

  • Use our website for unlawful or fraudulent activities.
  • Attempt to interfere with the website’s security or operation.
  • Submit false, misleading or fraudulent orders.
  • Copy or misuse website content in violation of intellectual property rights.
  • Introduce malicious software or attempt unauthorised access to our systems.

We may restrict access to our website where necessary and lawful.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment gateways and delivery providers.

Your use of those services may also be subject to their own terms and privacy policies. We are not responsible for independent third-party services beyond our obligations under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, VOID CULTURE shall not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be limited or excluded.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

By placing an order, you acknowledge that certain information, such as your name, contact details, delivery address and payment status, is required to process and fulfil your order.

13. Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be published on our website with an updated date.

Changes will not remove any rights you have already acquired under applicable law.

14. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of India.

Any disputes shall be handled by the courts having appropriate jurisdiction under applicable Indian law, without limiting any consumer’s statutory right to seek remedies before the appropriate consumer forum.

15. Contact Information

For questions concerning these Terms of Service, please contact:

VOID CULTURE
Email: supportbyvoid@gmail.com
Website: https://voidsculture.myshopify.com